Shipping policy

1. Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays).
Orders received on weekends or holidays will be processed the next business day.

2. Shipping Methods & Delivery Time

We offer the following shipping options:

  • Standard Shipping: 3–7 business days

  • Express Shipping: 1–3 business days

  • International Shipping: 7–21 business days (varies by destination)

Delivery times begin from the date your order is shipped, not the date it’s placed.

3. Shipping Costs

Shipping charges are calculated at checkout based on:

  • Your delivery address

  • Package weight/size

  • Selected shipping method

You’ll see the total cost before you complete your order.

4. Shipping Destinations

We currently ship to:

  • Domestic: [List countries/states you ship to]

  • International: [List countries/regions you ship to]

If your location isn’t supported at checkout, please contact us — we may still be able to help!

5. Order Tracking

Once your order ships, you’ll receive:

  • A shipping confirmation email

  • A tracking number so you can follow your order’s journey

You can also log into your account to view your order status anytime.

6. Customs, Duties & Taxes (International Orders)

For international shipments:

  • Import duties, taxes, and customs fees are not included in the item price or shipping cost.

  • These charges are the customer’s responsibility and vary by destination.

Please check with your local customs office for details.

7. Shipping Issues

If your order is lost, delayed, or damaged in transit:

📩 Contact us immediately at:
Email: [your support email]
Phone: [your contact number]

Provide your order number and details — we’re here to help!

8. Returns & Exchanges

Shipping policies are separate from returns. For details on returns and exchanges, please see our Return Policy page.